How to Create a New Email Template

  1. Click the title 'My NPO' on the side menu, then select Settings.
  2. Inside the Donor Communications card, select 'Email Templates'.
  3. Click '+ New Template' to open the "New Email Template Page"

Draft your acknowledgement email template in the message editor. Use placeholders to automatically insert donor and donation details, so each email is personalised to the receiving donor without manual editing.

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